Returns & Exchanges
At Overlays, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return and exchange policy for all unworn items. If your fit isn't perfect, we are committed to making it right with a swift and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
